Privacy Policy

Effective Date: 5 July 2025
Master Group Real Estate Development

This Privacy Policy explains how Master Group Real Estate Development ("Master Group", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you access or use our website, mobile application, or any other digital platform we operate (the “Platform”).

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal data:

a. Personal Information You Provide

• Full name

• Email address

• Phone number

• National ID/passport (for reservation or legal purposes)

• Billing or payment information

• Delivery or mailing address

• Employment or company details (in case of corporate purchases)

b. Automatically Collected Information

• IP address

• Browser type and device information

• Date and time of visit

• Pages visited and interaction logs

• Cookies and tracking identifiers

2. How We Use Your Information

We use your data for the following purposes:

• To process property reservations and service requests

• To communicate with you regarding inquiries or updates

• To personalize your browsing experience

• To process and verify payments

• To comply with legal obligations and due diligence

• For marketing and promotional communications (only with your consent)

• To detect, prevent, and address technical issues or fraud

3. Sharing of Information

We may share your information in the following cases:

• With internal departments such as sales, legal, and finance

• With third-party service providers (e.g. payment processors, marketing agencies, IT support) under confidentiality agreements

• With government authorities if legally required

• With partners or affiliates, but only when necessary for providing a service you requested

We never sell your data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze traffic and user behavior

• Remember your preferences

• Improve platform functionality

• Deliver targeted advertisements (only with consent)

You can manage or disable cookies in your browser settings.

5. Payment and Financial Data

All online payments are processed securely via third-party gateways. We do not store your full credit/debit card numbers on our servers. However, partial transaction data and references may be retained for verification and refund purposes.

6. Data Retention

We retain your data:

• As long as your account remains active

• As needed to fulfill service obligations (e.g., reservation or installment agreements)

• As required by law (e.g., financial records, legal documentation)

Once data is no longer needed, it is deleted or anonymized.

7. Data Security

We implement technical and organizational measures to protect your personal data, including:

• SSL encryption

• Access controls and role-based permissions

• Secure storage and firewalls

• Regular security audits

However, no system can be 100% secure. You are also responsible for keeping your login credentials confidential.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of your personal data

• Request correction or deletion

• Withdraw consent (where applicable)

• Object to marketing communications

• File a complaint with a data protection authority

To exercise your rights, contact us at: [info@mastergroupeg.com]

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data, please contact us for immediate removal.

10. External Links

Our Platform may include links to external websites. We are not responsible for their privacy practices. Please review their policies before submitting any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by updating the date at the top of this page. Continued use of our services after such updates means you accept the revised policy.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

Master Group Real Estate Development
📧 Email: [info@mastergroupeg.com]
📞 Phone: [+20 16929]
🌐 Website: https://www.mastergroupeg.com